FAQ

We hope this guide will help you with any questions you may have.  If you don't find your answer here or need more clarity, click the Let's Chat button on the bottom of your screen or send us and email at info@shopdistrict52.com and we will get right back to you with your question. 

Cork Tales Shop

How do I customize a wine label?

  1. Find the wine label you'd like to buy.

  2. Choose your quantity from the pull down menu.

  3. Add your item to the cart.

  4. Scroll down the page and add your customization information.

  5. Upload a high resolution photo that you'd like for the label.

  6. Enter your email. Please add us to your contact list or check your spam folder if you do not receive a proof of your label within 2 business days. 

  7. Click submit.

  8. Continue shopping or check out.

  9. We will get started on customizing your label.

  10. You must approve the label design before it is shipped. 

I accidentally uploaded the wrong image.

No problem. If you uploaded the wrong image or would like to send us a few images for us to choose the best quality, just email us directly at info@shopdistrict52.com. Be sure to put your name in the email so we can match your order.​

Are you labels waterproof?

Our labels are weatherproof but not waterproof. If you dunk a bottle of wine with our labels in a bucket of ice the ink will smear.  If you place the bottle of wine in the fridge for a short period of time (under 24 hours) we have not seen any ink smearing,

Sticker Road Shop

Are your custom stickers waterproof?

They are made of a high quality vinyl but they are not waterproof. 

I found a better image for one of the custom stickers I ordered but I already uploaded an image.

Can I switch it out? 

You certainly can! Simply send us the new image with your name and we will find your order and send it out. Send new image to info@shopdistrict52.com

I ordered a custom sticker and have already checked out but I would like to change my quantity to 2 prints, am I able to do that?

Sure! Send us an email and we can adjust the order for you.  info@shopdistrict52.com

District 52

My intention for District 52 is to invite you to a fun, easy and delightful shopping experience. Then once you receive your items, whether you are keeping them for yourself or giving them to others, I want you to LOVE them!!

 

If at anytime you are unsatisfied with your product you are entitled to a full refund. 

If you have any questions or comments please email me and I will get right back to you. 

Happy Shopping!

Lisa